1. Introduction
Local Leverage AI ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through localleverage.ai (the "Site") and in connection with our services, how we use it, who we share it with, and the choices you have. By using the Site, you agree to the practices described here.
2. Information We Collect
Information you provide
- Contact and business details — name, email address, phone number, business name, and any information you submit through our forms, booking calendar, or during consultations.
- Chat and voice interactions — messages you send through our AI chat widgets and voice audio from our AI voice assistant, which is recorded and may be transcribed and stored for service delivery and quality assurance.
- Payment information — processed by our third-party payment processors; we do not store full card numbers on our systems.
Information collected automatically
- Usage and device data — IP address, browser type, device identifiers, pages viewed, referring URLs, and interaction data, collected through cookies and similar technologies.
- Advertising and analytics data — we use tracking technologies including the Meta Pixel, which collects information about your visit (such as pages viewed and actions taken) and shares it with Meta to measure ad performance and build audiences. Analytics tools may collect similar data.
3. How We Use Information
- To respond to inquiries, schedule demos and consultations, and deliver our services.
- To send communications you have requested or consented to receive, including by email, phone, and SMS.
- To operate, personalize, and improve the Site and our AI communication tools.
- To measure and improve our advertising, including retargeting through platforms like Meta and Google.
- To maintain records, prevent fraud, enforce our terms, and comply with legal obligations.
4. SMS Communications
If you provide your phone number and opt in, we may send you text messages regarding your inquiry and our services. Message frequency varies and message/data rates may apply. Reply STOP to opt out at any time or HELP for assistance. Your SMS opt-in consent and phone number will not be shared with or sold to third parties for their own marketing purposes. Text messaging originator opt-in data will not be shared with any third parties, excluding vendors and service providers acting solely on our behalf to deliver those messages.
5. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers — platforms that power our operations, such as our CRM and communications infrastructure (including LeadConnector/HighLevel), website hosting, scheduling, payment processing, and AI voice/chat providers, which process data on our behalf.
- Advertising and analytics partners — such as Meta and Google, in connection with the tracking technologies described above.
- Legal and safety recipients — where required by law, legal process, or to protect rights, safety, and property.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.
6. Cookies & Tracking Choices
You can control cookies through your browser settings, and most browsers let you block or delete them. To manage Meta's use of your data, visit Meta's ad preferences settings. Opting out of tracking may affect how the Site functions. The Site does not currently respond to "Do Not Track" browser signals.
7. Data Retention
We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Chat and call recordings are retained only as long as reasonably necessary for the purposes described in this Policy.
8. Data Security
We use commercially reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your state or country of residence, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. Florida residents and residents of states with comprehensive privacy laws (such as California) may exercise these rights by contacting us at info@localleverage.ai. We will verify your request and respond within the timeframe required by applicable law. We will not discriminate against you for exercising your rights.
10. Children's Privacy
The Site and services are intended for business users and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
11. Third-Party Links
The Site may link to third-party websites, checkout pages, and booking tools. Their privacy practices are governed by their own policies, and we encourage you to review them.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Material changes will be communicated as required by law.
13. Contact Us
Local Leverage AI
Email: info@localleverage.ai
Phone: +1 844-795-2581